Deleting your data

Staff accounts

A clinic owner can remove a staff member from the clinic at any time. To delete your account completely, write to dentacoresystems@gmail.com from the address you sign in with; we confirm when it is done.

The records you created at a clinic stay with the clinic, with your name on them, because they are part of patients' medical history.

Patients

Your records belong to the clinic that treated you. Ask the clinic directly; they can correct your details, and can delete a file that holds no treatment or payment history.

Medical and financial records cannot be deleted before the end of the retention period the law sets.

Clinics

A clinic that stops using the service is archived: access ends and the records are kept, locked, for the retention period, then purged.